QwickwaveQwickwave
FSM

Dispatch, track, and invoice every job from one place

Schedule technicians, manage territories, and turn completed jobs into invoices — with a mobile experience built for people working in the field, not at a desk.

Qwickwave Field Service Management dashboard showing jobs and workforce status
Installation and maintenance service companies
Multi-technician teams covering defined territories
Businesses running both contracted (B2B) and walk-in (B2C) service work

Built for these industries

HVAC & appliance repairPlumbing & electricalPest controlCleaning & janitorial servicesSolar & renewable energy installationSecurity & CCTV installationIT & telecom field servicesFacility & equipment maintenance
What sets it apart

The details that make technicians — and customers — happier

Not just scheduling and invoices. The parts of the job that are usually held together with phone calls and guesswork.

Manage every client from one place

Run separate customer accounts — each with its own jobs, invoices, and reports — side by side in a single dashboard. Filter down to one client in a click, or zoom out to everything across all of them.

Smart technician matching

Every job goes to the best-fit technician — ranked by skill, service-area coverage, rating, and current workload, not just whoever's free.

Live GPS tracking

See exactly where every technician is right now, plus their full travel history against each job — no more guessing on ETAs.

SLA monitoring & breach alerts

Set response and completion targets per job status, then watch a live dashboard for jobs approaching or past their deadline.

Verified customer reviews

Ratings are confirmed with a one-time code before they post, so your technician leaderboard reflects real feedback, not noise.

Automated technician payouts

Set commission rules per technician or job type, run payouts, and hand over a clean statement — no spreadsheet math.

On every technician's phone

The technician app, from dispatch to a logged job

Real screens from the technician app — not mockups. A supervisor's daily overview, the job list, full job details, and the activity timeline that logs itself.

Qwickwave Field Service Management technician app showing a supervisor's daily job status dashboard with open, assigned, in progress, and completed counts

Daily job overview

Qwickwave Field Service Management technician app showing the My Jobs list filtered by status, with customer, priority, and location per job

My Jobs, by status

Qwickwave Field Service Management technician app showing full job details including job information, customer contact, and schedule

Full job details

Qwickwave Field Service Management technician app showing an automatically logged activity timeline for a job, from creation to technician assignment

Auto-logged activity

Everything included

From dispatch to invoice, built for the field

Every feature below ships in the product today — not on a roadmap.

Job scheduling & dispatch

Assign jobs to technicians by territory and availability, with real-time status as work moves from open to complete.

Territory management

Define coverage areas and assign the right users to them, with a clean empty state instead of an error when nobody's available yet.

Technician mobile app

Field staff see their job list, customer details, and can update status, capture charges, and message customers from their phone.

Digital checklists & photo proof

Attach custom checklists to any job type and capture photo or video evidence against each step — built-in proof of work for quality and compliance.

Parts & inventory tracking

Track stock by SKU, category, and location, log every stock movement, and raise a purchase request to a vendor the moment something runs low.

Service contracts & recurring jobs

Set up ongoing maintenance plans — monthly, quarterly, or custom — and recurring jobs generate themselves on schedule, no manual re-entry.

Invoicing & payments

Generate invoices straight from a completed job, with regional tax rates and multi-currency support built in.

WhatsApp customer messaging

Send appointment reminders and job updates straight to a customer's WhatsApp using approved templates on Meta's official Cloud API.

AI voice assistant

Technicians can ask about their schedule, earnings, or a job's details hands-free, with support for regional languages.

Support tickets

Customer issues raised against a job or account are tracked to resolution, separate from the job pipeline itself.

Bulk data import

Bring clients, jobs, technicians, and users in from a spreadsheet with field mapping and a preview step, plus a history log to audit every import.

Integrations & webhooks

Connect to Zoho or wire up custom outbound webhooks to keep other business systems in sync, with logs to monitor every sync.

Role-based access control

Create custom internal roles beyond admin and technician, with granular per-module permissions for exactly who can see and do what.

Multi-language app interface

The technician app itself ships in English, Hindi, Arabic, and Spanish — not just translated prompts, the whole interface.

Multi-region ready

Currency, phone formats, address fields, and tax rules all adapt to the company's configured country, not hardcoded to one market.

How it works

From scheduled job to paid invoice

01

Schedule

Create a job, assign it to a technician or territory, and it appears instantly on their mobile device.

02

Complete in the field

Technicians update status, capture charges and notes, and close out the job from wherever they are.

03

Invoice automatically

A completed job flows straight into an invoice, ready to send or track through to payment.

Ready to see it in action?

Get a walkthrough tailored to how your team actually works — no generic demo script.