QwickwaveQwickwave
CRM

Turn every inquiry into a closed deal

A sales CRM built for teams that live in their pipeline — real-time Kanban, SLA-backed follow-ups, and every lead source feeding into one place.

Qwickwave Lead Management dashboard showing team pipeline, overdue follow-ups, and SLA breaches
Inside sales teams managing high lead volume
Agencies and brokers tracking multi-channel inquiries
Businesses replacing spreadsheets with a real pipeline

Built for these industries

Real estateInsuranceEducation & ed-techAutomotive dealershipsHome services & contractorsFinancial servicesB2B software & IT servicesTravel & hospitality
What sets it apart

The details that keep a pipeline from going cold

Not just a Kanban board. The parts of running a sales team that usually get held together with reminders and spreadsheets.

WhatsApp built into every lead

Two-way messaging, automations, and approved templates connected directly to a lead's timeline, on Meta's official WhatsApp Business Platform — not a bolted-on integration.

Ask your pipeline instead of searching it

Ask for a lead by name, status, or agent and get an instant answer — including actions like reassigning it or updating its stage, without leaving the conversation.

SLA tracking & breach alerts

Every lead gets a response-time clock the moment it's created, with dashboard counts and notifications the instant one risks breaching — configurable to your team's business hours.

Never chase the same lead twice

Incoming leads are checked for duplicates automatically, and a follow-up won't get booked into a slot that conflicts with one already on the calendar.

Every channel, one pipeline

Leads from your website, WhatsApp, Facebook Lead Ads, IndiaMART, and webhooks all land in the same pipeline, tagged by source and deduplicated on the way in.

From lead to job, without re-typing

Copy a won lead straight into a Field Service Management job with customer details and deal info already mapped across — one connected platform, not two disconnected tools.

Everything included

Built for teams that live in their pipeline

Every feature below ships in the product today — not on a roadmap.

Live Kanban pipeline

Drag a lead to a new stage and it updates instantly for the whole team, with follow-up and deal-value prompts built into the move.

Lead capture from every channel

Leads arrive automatically from your website, WhatsApp, Facebook Lead Ads, IndiaMART, or a webhook/Zapier-style automation — deduplicated and tagged by source on the way in.

Accounts & contacts

Track companies and the individual people at them separately from leads, so one account can hold multiple contacts and deals without re-entering the same details.

Groups & tags

Organize leads and contacts into custom groups and tags for targeted follow-up, filtering, or reporting.

Products & services on every deal

Attach the actual products or services a deal involves to a lead, and see that breakdown roll up into reporting.

SLA tracking & breach alerts

Every lead gets a response-time clock, with dashboard counts and notifications the moment something is at risk of breaching, tuned to configurable business hours.

Duplicate & conflict protection

Incoming leads are deduplicated automatically, and follow-ups are checked for scheduling conflicts before they're booked.

Follow-up calendar with Google sync

A day/week/month view of every scheduled follow-up, two-way synced to Google Calendar with a clear synced-or-not status on each one.

Field-level activity history

Every status change, assignment, and edited field is logged automatically — who did it and when — on a dedicated history tab for each lead.

WhatsApp built in

Two-way WhatsApp messaging, automations, and approved templates, connected directly to a lead's timeline.

Email integration

Send email to a lead directly from the product via SMTP or SendGrid, without switching to a separate inbox.

AI assistant

Ask for a lead by name, status, or agent and get an instant answer — including actions like reassigning or updating a stage.

Live notification center

A notification bell surfaces assignment changes, automation failures, subscription warnings, and calendar-sync issues as they happen.

Copy to FSM job

Turn a won lead directly into a Field Service Management job with fields already mapped across — no re-typing customer or deal details.

Bulk import & export

A guided CSV import wizard for leads and contacts, with per-row error reporting so you can see exactly what didn't import and why.

Reporting across 7 views

Overview, Funnel, Sources, Geography, Team, SLA, and Agent Performance reports covering conversion rates, response times, and overdue counts per agent.

Role-based user management

Manage internal users and roles, including granting a user access to the Field Service Management product from the same screen.

Multi-region ready

Currency, phone formats, and address fields adapt to the company's configured country instead of assuming one market.

How it works

From first inquiry to closed deal

01

Capture

Leads arrive from your website, WhatsApp, IndiaMART, or a manual entry — deduplicated and tagged by source automatically.

02

Work the pipeline

Agents move leads through stages on a live Kanban board, with SLA timers and follow-up reminders keeping everyone on schedule.

03

Close & report

Deal values, products, and outcomes roll up into agent and team reports so managers always know where the pipeline stands.

Ready to see it in action?

Get a walkthrough tailored to how your team actually works — no generic demo script.